Contact
We're here to help
Questions about sizing, an order, or a piece you've seen? Message us and a real person will reply — usually within a few hours.
Before you write
You'll get a tracking link by email as soon as it ships. If it hasn't moved in 48 hours, email us with your order number and we'll chase it.
You have 30 days from delivery. Email us with your order number and we'll issue a full refund — you keep the piece, no return needed.
45cm sits just below the collarbone on most people; 50cm sits lower and layers well over it. DM us and we'll show you both on.
Our pieces are made from 925 sterling silver or stainless steel with PVD plating — all fully waterproof. They're safe in the shower, gym and sea. Rinse after swimming to keep them bright.
Every message is answered by us, not a chatbot.
Replies Monday to Saturday, 9am–6pm London.